Terms & Conditions
Acorn Meadows, hereinafter called "the Owner", and the Contract of Letting is between the person booking the accommodation ("the Guest") and the Owner.
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All bookings are made on the basis that the accommodation is let to the guest for the hire period only and the Guest acknowledges that the tenancy granted by this agreement is not an assured tenancy or assured shorthold tenancy as defined by the Housing Act 1988.
No bookings are valid until confirmed by the Owner in writing.
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Once a booking is confirmed by the Owner, the guest is responsible for the full cost of the holiday, including VAT where applicable at current rates.
All requests to cancel a booking must be made in writing to the Owner.
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The Guests shall keep the accommodation and all furniture, fixtures, fittings and effects in the same state of repair as at the commencement of their stay, and shall leave the accommodation in the same state of cleanliness and general order in which it was found.
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The Guests must report and pay to the Owner the cost of any damage or breakages made during their occupancy.
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The Owners reserve the right to make a charge where guests have contravened an Owner’s request for their accommodation to be smoke-free. In order to comply with the Unfair Terms in Consumer Contracts Regulations 1999 the amount of such a charge should not be more than the cost of the cleaning.
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The Guests right to occupy the accommodation may be forfeited without compensation if:-
• More guests or pets than declared to the Owner at the time of booking, or before the commencement of the holiday, attempt to take up occupation.
• Overnight guests are entertained without permission from the Owners.
• Any activity is undertaken which is either illegal or may cause unreasonable damage, noise, nuisance or disturbance.
• A guest is found to be, or proved to have been, smoking inside the accommodation.
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In the event of there being cause for complaint concerning accommodation, the matter shall be taken up with the Owner at once, so that an on-the-spot investigation can be made and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended.
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The Owner or their representative shall be allowed access to the accommodation at any reasonable time during any holiday occupancy.
"No pets" relates to accommodation where pets are not permitted. However, there is no guarantee a pet has not entered the premises at any time, such as a guide dog or a pet belonging to the Owner.
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"Pet Friendly" relates to any accommodation that allows pets. One small-large well-behaved dog, or two small well-behaved dogs are usually permitted (at a standard extra cost), but you must add the "Dog Stay" upon booking on the website. Young pets, e.g. puppies, must be declared to the Agency at the time of booking to be authorised by the Owner. If a puppy or young pet is taken to any accommodation without the consent of the Owner it could result in guests being asked to leave without compensation. When booking online it is advised that you check the acceptance of your pet by adding "Dog Stay" extra on the Booking.
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We ask dog owners to abide by the following rules:
• Dogs must be under strict control at all times, no excessive barking as there are neighbours closeby.
• Any fouling of lawns etc. must be cleared up without delay.
• The dog must have a bed or basket for sleeping in.
• Dogs must not be left alone in the property or elsewhere at any time.
• Dogs must not lie on beds or furnishings, and any excessive mess left by the dog/s must be cleaned up before departing.
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Guests must ensure that their pets are free from parasites and fleas before they occupy the accommodation. Failure to do so may incur subsequent charges.
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Where pets are responsible for any damage (which must be reported to the agency immediately) or excessive cleaning that may incur an additional charge, compensation due will be at the Owner’s discretion.
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The Owner accepts no responsibility for personal injury to the Guest and/or his/her invitees (jointly known as "the Guests"), or loss of or consequential loss or damage to their possessions, or for other matters over which the Owner has no control.
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We have compiled the information on our website as accurately as possible at the time of going to press. However, facilities may be altered or withdrawn for reasons outside the Owner's control, in which case we cannot accept responsibility. We make every effort to ensure that the accommodation details supplied to us by the Owners are accurately reproduced. Mistakes may occur from time to time, and confirmation should be requested prior to booking. The guest must accept minor differences between text/photograph/illustrations on the website and the actual accommodation may arise. If a facility is particularly important to you, please check with us prior to your booking.
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By booking with Acorn Meadows, you consent to receive our email newsletter. If you wish to unsubscribe from the newsletter you can do so at any time by clicking unsubscribe in the email.
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All parties irrevocably agree that the courts of England and Wales shall have jurisdiction to settle any dispute or claim that arises out of, or in connection with, the Agreement or these Conditions or their subject matter.
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These website Booking Conditions supersede all previous editions.